ENHANCING BUSINESSES' COMPETITIVE EDGE FOR OVER 34 YEARS
RMA Group, a multi-disciplinary group that was formed in 1988 with the primary aim to provide value-added Resource Management and Advisory services to our clients to improve their competitive edge
As a leading business process outsourcing company based in Singapore, RMA has been delivering quality outsourcing services and solutions for over 36 years.
RMA Group are experts in Business Process Outsourcing and we provide a wide range of services to clientele from all industries. Our strength is our ability to effectively and efficiently manage our resources, contributing to our experience to solve any problems for our clients. RMA achieves success through completing projects with dedication, integrity, and great value.
Well supported by our regional offices in Malaysia, Vietnam and Indonesia, RMA continues to grow its global network of strategic partnerships across China, Thailand, the Philippines, Australia and USA.
Our Group of Companies consists of RMA Contracts, RMA Consultants, RMA Infoworks and RMA Projects.
OUR VISION AND MISSION
Our vision is to maximise our shareholders’ value and satisfy our customers’ needs as well as to provide our employees with a rewarding and productive work environment together with our commitment to conduct our affairs responsibly in the community.
We will accomplish this vision through our corporate mission of successful growth by managing our assets strategically and integrating our businesses through effective planning and allocating of our resources.
OUR CORPORATE CULTURE - SPIRIT
Our organization’s foundation is built on our SPIRIT which distinguishes our principles and guides our actions.
To achieve excellence in our work, we build a sense of Security in whatever we do.
We take Pride in our performance and always approach our work with Integrity.
Being Reliable and working with Initiative helps us to achieve the best results for our Clients.
We share a common goal to foster Teamwork throughout our ranks and work hard to maintain these values.
990
Global Contingent Workforce
200
Contingent Workforce
46
Major Projects in 2020
34
Years Experience
THE RMA GROUP OF COMPANIES
RMA Contracts is a leading BPO service provider that uses cutting-edge technology to streamline core business practices for success.
We provide the following BPO services:
- Digitalization and transaction processing
- HR consultancy
- Recruitment and manpower outsourcing
- Customer relations
- Managed services
- Survey and Market Research
RMA Consultants is a highly experienced Human Resource Outsourcing (HRO) service provider that excels in delivering strategic HR solutions and advisory to help strengthen human capital for business success.
Firmly grounded in comprehending significant social trends and key industry knowledge, RMA Consultants is focus-driven in providing practical HR solutions in today’s competitive marketplace.
We provide the following solutions:
- Cross-functional executive search
- Staffing
- Recruitment
- Other customized HR consultancy services
RMA Projects is a Project Management Outsourcing (PMO) service provider specializing in the planning and execution of outsourced business projects. RMA does so through the integration of proactive, hands-on approaches to managing specific project needs.
With expertise and track record in project management, RMA Projects is focus driven on working hand-in-hand with clients to achieve a competitive business edge.
We provide the following PMO services:
- Project implementation
- Management plans
- Risk and cost-benefit analysis
- Project audits
- Project financing assistance
- Construction management
RMA Infoworks is a professional Information Technology Outsourcing (ITO) service provider. We deliver innovative IT-enabled business process solutions through agile application development and infrastructure solutions methods for business success.
RMA Infoworks develops IT strategies and business solutions to streamline today’s challenging business growth and processes. Furthermore, we are official partners of IBM, Microsoft, and AgilePoint.
Our IT business solutions include:
- Business Process Automation (BPA)
- Robotic Process Automation (RPA)
- Human Resource Management System (HRMS)
- Applicant Tracking System (ATS)
- Learning Management System (LMS)
- AI Driven Facial Recognition Technology
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OUR ACCREDITATIONS AND CERTIFICATIONS
Our processes at RMA Group are certified as Evidence Act by PwC and are compliant with ISO 9001, 14001, 20000-1, 22301, 27001, 37001, 45001 and SS 584:2015. These accreditations are proof of our commitment to providing high-quality business process outsourcing solutions. Click on one of our certifications below to find out more.
WHAT OUR BPO CLIENTS SAY
RMA has been showing their professionalism and meticulous in sourcing some good staff for us. With their vast experience, they are able to give us the right candidates that are able to meet our expectation. In addition, any issues we encounter we will be handle with immediate respond.Shell
RMA had always ensured that the project is completed in a timely and efficient manner.National Environment Agency (NEA)
It has been a pleasure working with RMA and I will not hesitate to recommend them to any company seeking for a reliable and effective business partner.Shell
My experience in working with RMA was very much a positive one. RMA's professionalism was refreshing and I would like to thank you for the quick response time and clear communication provided.National Library Board (NLB)
RMA's team has shown professional competence, demonstrated enthusiasm and a positive attitude in their work. It has been a great partnership working closely with RMA and we will not hesitate to recommend.Hewlett Packard
RMA team has been able to meet our stipulated service standards. The team is well trained and professional.Civil Aviation Authority of Singapore (CAAS)
OUR BUSINESS PROCESS OUTSOURCING SERVICES
Digitalisation Services
Digitisation, document conversion, transaction processing and customised workflow automation solutions.
Professional Employer and Manpower Outsourcing Services
Professional employer, manpower outsourcing, recruitment, staffing and HR consultancy services.
Managed Services
Professional managed services including accounting, payroll, IT, survey, and contact services.
Transformation
Visitor Management System with AI-driven facial recognition, augmented reality, and application development.
Speak to RMA Group about your BPO needs
To discuss how our services can help your business, don’t hesitate to get in touch. You can contact us online or call us, leave us a message and we’ll get back to you ASAP.